Privacy Policy
Last updated: January 15, 2025
1. Introduction
Tanjun ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TanjunAI platform and AI Value Pathfinder tool ("Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, job title when you create an account
- Profile Information: Profile picture, preferences, and settings you choose to provide
- Business Data: Company information, industry sector, revenue range, and use case data you input for analysis
- Payment Information: Billing address and payment details processed securely through Stripe
- Communications: Messages, feedback, and support requests you send to us
2.2 Information Collected Automatically
- Usage Data: Features used, actions taken, time spent on the Service
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed, referring URLs
- Cookies: Session cookies and analytics cookies (see Cookie Policy below)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your transactions and manage your subscription
- Generate AI-powered analyses and reports based on your inputs
- Personalize your experience and provide relevant recommendations
- Communicate with you about updates, security alerts, and support
- Analyze usage patterns to improve our product and user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
4.1 Service Providers
Third-party vendors who assist us in operating the Service, including:
- Supabase (database and authentication)
- Stripe (payment processing)
- Vercel (hosting and infrastructure)
- AI model providers (for generating analyses)
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication with password hashing
- Regular security assessments and monitoring
- Access controls and employee training
- Incident response procedures
While we strive to protect your personal data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to:
- Provide the Service and fulfill our contractual obligations
- Comply with legal requirements
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@tanjunai.com.
8. Cookie Policy
We use cookies and similar technologies to:
- Essential Cookies: Required for the Service to function properly
- Analytics Cookies: Help us understand how users interact with the Service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.
10. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising privacy rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation including the rights listed in Section 7. Our legal bases for processing include:
- Contract performance (to provide the Service)
- Legitimate interests (to improve and secure the Service)
- Legal compliance (to meet legal obligations)
- Consent (where you have provided consent)
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Tanjun - Privacy Team
Email: privacy@tanjunai.com
Website: tanjunai.com
